Privacy Policy

Independent Forums Privacy Policy
 

Independent Forums respects your privacy and is committed to protecting your personal data. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website(s), inform you about your privacy rights and how the law protects you.

 

Controller
Independent Forums is the controller and is responsible for your personal data (collectively referred to as Independent Forums, "we", "us" or "our" in this privacy policy).

Topics:

  • What personal data we collect and process

  • How we collect your data

  • How we use your data

  • Legal basis for collecting and processing personal data

  • Retention of personal data

  • Marketing

  • Your data protection rights

  • Cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authority
     

What personal data we collect and process

Independent Forums collects several different types of personal data for various purposes.

 

Personal data we collect includes:

  • Identity data, including:

    • First name

    • Surname

    • Job title

    • Organization / Company

  • Contact data, including:

    • Email address

    • Telephone number

    • Postal address

  • Photographic and audiovisual imagery collected from your participation in both live and digital events

  • Transaction data, including details about products and services you have purchased from us

  • Usage data, including information about how you use our websites, products and services

  • Marketing and communications data, including your preferences in receiving marketing from us

  • Technical data

 

How we collect your data
You directly provide Independent Forums with most of the data we collect.

We collect and process data when you:
 

  • Register for one of our events

  • Download a brochure or piece of content from one of our websites

  • Join our mailing list

  • Enter a competition, promotion or survey

  • Interact with Independent Forums representatives at events

  • Give us feedback

  • Contact us
     

We also collect data through:
 

  • Automated technologies or interactions – read our

  • Analytics providers such as Google based outside the EU

  • Search information providers based both inside and outside the EU

  • Third parties that we work closely with to deliver the services you request from us, including sub-contractors we work with for online event registration and payment systems or through our social media channels

  • Bespoke research carried out directly or on our behalf by contracted third parties as a result of job title, company activity, industry sector and geography profiling


How we use your data
Independent Forums uses the collected personal data for various purposes, including:

 

  • Providing you with products and services, such as facilitating your attendance at events and providing on-demand content following digital events

  • Notifying you about changes to our products and services

  • Providing customer support and managing our relationship with you

  • Gathering analysis or valuable information so that we can improve our products and services

  • Detecting, preventing and addressing technical issues

  • Contacting you regarding related products and services

 

Legal basis for collecting and processing personal data
 

Independent Forums’ legal basis for collecting and using the personal data described in this privacy policy depends on the personal data we collect and the specific context in which we collect the information, including:

 

  • We need to perform a contract with you

  • You have given us permission to do so

  • Processing your personal data is in our legitimate interests

  • We need to comply with the law

 

Retention of personal data


Independent Forums will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy.

 

We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

 

Marketing

Independent Forums would like to send you information about relevant products and services that we think you might like. If you have agreed to receive marketing, you can opt out at any time.

 

Your data protection rights
 

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us.

 

In certain circumstances, you have the following data protection rights:

 

  • The right to access, update or delete the information we have on you

  • The right of rectification

  • The right to object

  • The right of restriction

  • The right to data portability

  • The right to withdraw consent

 

Cookies
Read our cookies policy here.

 

Privacy policies of other websites

Our websites may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. Our privacy policy applies only to our websites, so if you click on a link to another website, we encourage you to read its privacy policy.

Changes to our privacy policy
Independent Forums keeps its privacy policy under regular review and places any updates on this web page.

How to contact us
If you have any questions about Independent Forums’ privacy policy, the data we hold on you, or you would like to exercise your data protection rights, feel free to contact us.

 

Email us at: dpo@independentforums.com
Or write to us at: Independent Forums, Kemp House, 160 City Road, London EC1V 2NX

 

How to contact the appropriate authority

If you feel that Independent Forums has not addressed your concern in a satisfactory manner, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).